Politica di Gioco Responsabile

Absolute prohibition for minors (18+)

Access to all games, services, and account channels is strictly prohibited for individuals under 18 years of age. Our registration protocols utilize automatic age verification algorithms and mandatory identity document checks. Facilitating access to the platform by minors or falsifying profile details constitutes a serious violation of our operational guidelines.

Principles of safe gaming and player well-being

We recommend that all participants implement the following behavioral strategies to maintain a healthy relationship with the platform:

  • Participate exclusively for leisure and entertainment purposes, never considering the platform as a business activity or a solution to debts.
  • Allocate only dedicated and non-essential funds to gaming activities, derived from your leisure budget.
  • Establish precise limits on time and financial resources before starting any digital session.
  • Avoid interacting with the platform if you feel tired, highly stressed, or under the influence of substances.

Account control tools and technical limits

We provide reliable, self-manageable security settings within the user dashboard to enable the automatic application of personal limits:

Limiti di deposito e di perdita Gli utenti possono determinare soglie massime per le proprie capacità di deposito o limiti di perdita su intervalli giornalieri, settimanali o mensili. Le riduzioni dei limiti finanziari vengono applicate istantaneamente dal nostro sistema, mentre le richieste di aumento richiedono un periodo di riflessione obbligatorio per prevenire decisioni impulsive.

Limiti di tempo della sessione È possibile implementare monitor temporali automatizzati che forniscono avvisi in tempo reale o applicano la chiusura obbligatoria della sessione una volta raggiunto un limite temporale prestabilito.

Temporary suspension and self-exclusion If you need a short break, you can activate a temporary suspension of access from the control panel. For more complex challenges, our formal self-exclusion mechanism interrupts technical access to the profile for a minimum period of six months, during which the account cannot be reactivated under any circumstances. Within the configuration portal, you will also find instructions for permanently closing the account.

Recognize the signs of problematic gambling

We invite all users to perform regular self-assessments to recognize the early indicators of risky behaviors. Warning signs typically include trying to chase past financial losses, hiding the extent of one's digital activity from family, or allowing platform use to interfere with professional or social duties.

External professional support

If you believe your gambling habits are negatively impacting your daily life, we strongly advise seeking specialized counseling. Italy offers comprehensive, confidential, and free professional support networks specializing in behavioral assistance and financial guidance for gambling-related issues.

Protection of minors on shared devices

In domestic environments where computer terminals or mobile devices are shared with adolescents or children, we strongly recommend adopting the following technical precautions:

  • Disable the automatic password saving features within browser profiles.
  • Integrate parental control and content filtering software into the operating system.
  • Ensure the screen is locked and you have fully logged out before leaving any device unattended.

Internal monitoring and staff training

Our customer support teams undergo continuous training to identify potential indicators of behavioral stress and are qualified to assist users with the technical setup of protection tools. We monitor system interactions to maintain high security standards, without making unverified claims of total prevention.

Policy reviews and updates

This framework is regularly reviewed and updated to keep pace with modern risk mitigation standards and user protection requirements within the national market.